JUSTYOU Return Policy
At JUSTYOU, your satisfaction and health are our top priorities. Because our products are consumable supplements, we maintain a strict return policy to ensure product quality and safety for all customers.
📦 Returns for Defective or Damaged Items Only
We only accept returns or exchanges for items that are
damaged or defective due to shipping.
To qualify:
- The product must be unopened and unused.
- You must contact us within 7 days of delivery.
- Provide photo evidence of the damage or defect.
Once approved, we will provide a return label and issue either a replacement or a refund.
đźš« No Returns or Exchanges on Opened Products
For health and safety reasons, we
cannot accept returns or exchanges on any product that has been
opened or used, even if damaged during transit.
If you believe your order qualifies for a return, please email our support team at
su*****@*******co.com with your order number and a photo of the issue.
Thank you for understanding and for trusting JUSTYOU to support your gut health journey.
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